Shipping & Returns
We are a small, independently run business that hand-makes and hand-packs every order. Shipping may take anywhere from 1-7 days. If shipping is going to take longer than that, we will always inform the customer as to why. We also offer local delivery. We make every effort to package our items as carefully as possible to avoid any breakage during transit. We cannot guarantee how careful your package will be handled in transit, however, if you receive a broken item upon delivery, please send us an email with photos so we may determine what happened & if a replacement should be provided.
Return & Exchange Policy
We do not accept exchanges or returns under any circumstances. The only case in which an item may be refunded is if it arrives defective, with proof of the issue being provided within 48 hours of receiving your order. If an item arrives broken, it is likely that we can arrange a replacement.